Stressful - Customer Service Specialist Veritiv Employee Review

1.0
Mar 30, 2019
Recommend
CEO approval
Business Outlook

Pros

The benefits are good and the hours

Cons

The downside for working at veritiv is your manager never has your back, the CEO doesn't acknowledge her employees. They show a lot of favoritism in this company. The training is horrible and no one takes responsibility for lack of information given.

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Veritiv Response
7y
Thank you for providing feedback about your experience at Veritiv. We strive to uphold the Veritiv Values across the organization operating with integrity, as one team, and with a focus on our people. We appreciate your candor and are sorry that your experience did not meet expectations. We hear your feedback and will work to deliver a more positive experience for current and future employees.

Explore other reviews about Veritiv

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for!

Cons

Big companies can sometimes go through changes

1.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

None that i can think of.

Cons

The new system makes working here difficult.

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Veritiv Response
1d
Thank you for sharing your feedback. We’re sorry to hear your experience did not meet your expectations. We understand that recent system changes may feel difficult as these updates are intended to streamline processes and better support our team's long term. While we can’t address individual situations publicly, feedback like this is reviewed internally. We appreciate you taking the time to share your perspective and wish you well going forward.
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