Misleading position - Customer Service Professional Veritiv Employee Review

1.0
Apr 9, 2019
Recommend
CEO approval
Business Outlook

Pros

There are significant amount of coworkers that have great intentions. Relaxed work environment. Good benefits and compensation.

Cons

Poor leadership by management Outdated computer systems and processes Lack of proper training for the industry Constantly changing business practices which only slows down work. If you are a recent graduate, stay away.

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Veritiv Response
7y
Thank you for taking time to share your feedback. Guided by our Customer Focus and Operational Excellence values, we have been working to standardize and simplify processes and procedures so that we may drive greater efficiencies and optimize the customer experience.

Explore other reviews about Veritiv

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for!

Cons

Big companies can sometimes go through changes

1.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

None that i can think of.

Cons

The new system makes working here difficult.

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Veritiv Response
1d
Thank you for sharing your feedback. We’re sorry to hear your experience did not meet your expectations. We understand that recent system changes may feel difficult as these updates are intended to streamline processes and better support our team's long term. While we can’t address individual situations publicly, feedback like this is reviewed internally. We appreciate you taking the time to share your perspective and wish you well going forward.
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