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Verizon Connect

Is this your company?

👎🏾.....maybe in the next five years?? - Sales Representative Verizon Connect Employee Review

1.0
Dec 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Medical Benefits, Company Discounts, Remote Work Options, Competitive Salaries

Cons

Literally the worst employment experience I have had in 10 years. Acquisitions have left an extremely chaotic environment where leadership truly has no clue in which direction we are heading. Countless meetings that waste employees time about processes that have little to no value on improving client experience & employee growth. Terrible product training. Rude, arrogant managers and especially peers. Everyone knows better than the next person. Big talk around valuing opinions and ideas but when it comes to action all show and no go. Very high turnover rate especially in management. When there are high turnover rates, especially on the management side of the house from seasoned professionals, this should be a major red flag to lower ranking employees that the current/future business model doesn’t work. The excitement and vision I had in my mind when I received my offer letter has turned out to be the exact opposite of the experience I am currently living. Sad........

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Verizon Connect Response
7y
First of all, thank you for sharing your experience and frustrations. Our sales teams in San Diego are fairly new and the overall organization is still early in its evolution as a combined entity. As such, we recognize we have work to do, but your comments paint a more urgent picture. Although you may have lost some confidence that your input is heard, we have regular feedback mechanisms (e.g. quarterly eNPS survey) where employees share their feedback, which gets attention from every member of leadership, up to the CEO. We welcome the continued feedback and hope you will continue to provide it.

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5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Team and Culture. Exciting technological advances.

Cons

Recent RIFs have left customers in a lurch as they 'fire' customers and release the accounts to untrained resellers.

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good if grandfathered in Big-company benefits and perks Flexible work-life balance - if in right department

Cons

Disorganized, Vz does not have good customer service reputation. As a customer also, I agree.

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