Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Verizon

Engaged Employer

Verizon reviews

The most error ridden systems ever! - Inside Sales Representative Verizon Employee Review

2.0
Nov 10, 2025
Inside sales representative
Recommend
CEO approval
Business Outlook

Pros

Great benefits, Ability to change positions.

Cons

In the 6 years I have worked here the systems are the worst I've ever worked with. After spending over an hour closing a sale with a customer only 40% of the time the sale actually process and I get paid for it. Incorrect fraud reviews that get denied and systems that go down regularly or do not process properly at the customer and sales rep expense. I lose sales the far majority of the time due to these issues. Year by year these issues seem to get worse and not better. We are told to just "Roll with the punches". Customers get upset and take it out on the sales reps for the issues Verizon refuses to correct.

Explore other reviews about Verizon

5.0
Apr 21, 2026
Technical support
Recommend
CEO approval
Business Outlook

Pros

Man amazing company with great time and benefits. Best PTO a place had to offer

Cons

Really not much upward mobility after getting tech support.

4.0
Jan 26, 2015
Associate director
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
See reviews by: Helpful|Rating|Date|All
Related searches: Verizon jobs | Verizon salaries | Verizon benefits | Verizon interviews | Verizon conversations
Verizon reviewsVerizon Inside Sales Representative reviewsVerizon review