Great to Work for Hard to Leave - Small Business Account Manager Verizon Employee Review

2.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits 401k 6% match tuition reimbursement Great pay Discounts and contests for extra incentive constantly

Cons

Cult-like positivity from upper leadership Does not treat their customers well too many processes and systems to work effectively in this role while you are slated from 9-5 M-F be prepared to be available 7 days a week from when retail opens to when it closes

Explore other reviews about Verizon

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly collaborative environment, opportunity to do impactful work.

Cons

Unless you're a permanent employee, you're likely to get laid off for more economical reasons.

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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