Job was great, now terrible - Sales Verizon Employee Review

1.0
Jun 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Good discount and that's about it.

Cons

The company is moving in a direction that is forcing their employees to quit. They had a great commission structure that drove employees to sell and make extra money on their paycheck. Unfortunately Verizon has figured out this, and have made a new commission structure that makes it impossible to make a good paycheck, or a paycheck at all... At Verizon you have to deal with troubleshooting almost 65% of the time which doesn't pay you. Verizon expects you to force tablets to every customer which doesn't work for them. At my store you now have to sell 160 phones before you can make a paycheck like I was when I sold 95. It's unrealistic to hit these goals without treating customer terribly and forcing them out the door. Management is terrible and tries to force you to make outbound calls to customers and to lie to customers To close a sale. I've been told numerous times, that you need to be more SHADY with your transactions. This company has turned to garbage, and customers are realizing it. Last year we had 2x as much business as this year and they expect you to sell 2x the product as the year prior. TERRIBLE company to work for, I don't recommend it at all.

Explore other reviews about Verizon

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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