Pay Potential High, Benefits amazing - Small Medium Business Specialist Verizon Employee Review

3.0
Jul 19, 2016
Recommend
CEO approval
Business Outlook

Pros

The benefits to Verizon are awesome, best I've ever seen. In a retail setting you can make close to 70-80K if you drink the corporate kool aid sell your butt off.

Cons

Management over looks the bad reps and keeps them around. They look the other way when something happens. Retail hours can be brutal at times. Management wants you to sell with "option sheets", basically they use it to trick the customer into thinking they're paying the 2 yr pricing of a phone, and using it for accessories or tablets, but then putting the customers on device payment. They say "for the value you have here in option a, you can get all this stuff in option b". It's trickery and horrible sales tactics, not ethical at all. They keep changing the commission structure to where it's becoming more difficult to make a lot. I made 70k last year and now with new commission structures, I'm on pace to make maybe 50-55 this year.

Explore other reviews about Verizon

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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