Supervisor - Anonymous employee Verizon Employee Review

2.0
Oct 28, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They try to help thru words and encouragement. Starting weeks paid vacation. Benefits wait time is short. Still give a small bonus from the prior year, overtime can be done regularly.

Cons

Stressful overburden and unrealistic timelines. .Agents given hard goals. My sup does 60 plus hours of work to be completed in 40 hours. Every year, incentives taken away and pay raises are sometimes not given. Some poor labor practices. Call Center is high stress and runs across board

Explore other reviews about Verizon

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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