2.0
Oct 28, 2016
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
They try to help thru words and encouragement. Starting weeks paid vacation. Benefits wait time is short. Still give a small bonus from the prior year, overtime can be done regularly.
Cons
Stressful overburden and unrealistic timelines. .Agents given hard goals. My sup does 60 plus hours of work to be completed in 40 hours. Every year, incentives taken away and pay raises are sometimes not given. Some poor labor practices. Call Center is high stress and runs across board