Be prepared to be criticized daily. - Solutions Specialist Verizon Employee Review

2.0
Aug 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Great Benefits. Decent starting hourly pay. Efficient paid training period. Too busy most days to fight over sales. Diverse and amazing staff.

Cons

There is little to no positive coaching and way too much micromanaging. If you ever so much as look like you did something less than perfect, you get written up. Every rep, no matter how perfect will be ridiculed and put down by management. No matter what you accomplish it will never be good enough. If you're over 150% on 5 out of 6 areas you will have to explain why you're a failure to the higher ups and put on watch. Even if you manage to please the bosses, the customers will still hate you because you work for a large cell phone provider.

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4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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