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      Verizon

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      Unrealistic - Solutions Specialist Verizon Employee Review

      1.0
      Sep 8, 2017
      Solutions specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee discount on plans, tuition reimbursement, 401k, paid time off, discounts on accessories (not phones). Immersed in technology, sometimes managers buy food on busy days

      Cons

      VERY unrealistic quotas. Must not only meet target quota for upgrades and new lines of service, but also quotas for accessories per device, type of plan, insurance on devices and asking them to "rate you" on a survey that they might get. Supervisors have to stand by and listen to your interactions. You need to word certain things in a certain way. All of that, every. single. day. If you fail to meet the metrics you'll get written up which everyone does at some point. High turn over rate, everyone I knew left the company. Cmon Verizon step it up

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      4.0
      Jan 26, 2015
      Associate director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

      Cons

      Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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