Great Benefits, stressful - Retail Sales Consultant Verizon Employee Review

3.0
Sep 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Great benefits, 401k, tuition assistance (paid up front, not reimbursement), free access to safari books and tutor.com for yourself and kids. Discounts with many major companies. 50% off of wireless bill., discounts on devices and accessories, contests to win free devices and accessories. Great pay. ( I havent finished my degree yet but I am making more then several of my friends who have 4 year degrees from major Universities,

Cons

Very difficult to maintain work/life balance. unreasonable expectations. ( required quota of 200+ NEW lines per month in a town of about 6000 people. You must do some work outside of work (getting referrels, actively getting leads, networking) in order to make your quota each month. ( This might be different in larger locations) Very Difficult to change job positions. IE. I am more technically minded (finishing Engineering degree) but I would be unable to transfer if I didnt hit my quota for one month. ( I would be put on a warning and it wouldnt fall off for 3 months. If I didnt hit it again within those 3 months, I would be bumped up to the next level [written warning] and it wouldnt fall off for 6 months.

Explore other reviews about Verizon

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and great benefits

Cons

no cons i loved my job

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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