Pros
Excellent pay, most wouldn't believe how much you can make. 6% 401k match with 3% yearly bonus potential Excellent Benefits - Blue Cross Blue Shield etc. Same benefits as a government worker Prepaid or reimbursed tuition or both! Tons of employee discounts Paid travel Verizon requires a college degree so your not normally working with morons
Cons
The customers - cell customers are less educated about what they are paying for than most other types of customers. Also helping the elderly with their Android phones and iphones is tedious and frustrating. Extremely competitive - everyone you work with knows your pay and competes to make more Unrealistic sales goals ($80 of accessories sold with each phone, at least a dozen other closely watched metrics Upper management is very out of touch with what actually goes on in the stores. They have unrealistic goals and wonder why they aren't met. No one tells them the truth because you are only allowed to be positive. Upper management has head in the sand syndrome You will work most holidays