Just a sales job not a career - Retail Sales Representative Verizon Employee Review

2.0
Apr 18, 2009
Recommend
CEO approval
Business Outlook

Pros

The company phone and discount on your personal cell account. They do give you training before you start working in the store, although it is very basic sales and if you have been in any basic business college courses you will be bored to tears by the end of the week. Like all big companies they spend a great deal of money on training their employees even if they realize that they will be gone in 6 months. If you like dealing with people on a daily basis then this is a good position for you but it may also make you somewhat burnt out when it comes to dealing with the public.

Cons

Hours, high turnover, ethical issues, shady salespeople. The company is run to make money and they seem to keep getting more greedy and care less and less for their employees. If you work hard and beat your quota they will just raise your quota the next month, then if you have a lean month they will write you up for not hitting your numbers. The company is not run well in the lower levels of management and the turnover rate is very high. I was in college at the time and they had told me before I accepted the positon that they would be flexiable with my schedule, simply untrue.

Explore other reviews about Verizon

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The sheer volume of data, infrastructure, and budget allows you to build and run initiatives that you simply cannot replicate at smaller companies. While being here, we have had to solve complex, high-impact problems with strong results, the resources are absolutely here. The frontline teams and mid-level leaders (at least mine) are deeply knowledgeable technical experts who genuinely care about protecting and enabling the business. Leading people of this caliber makes cascading a vision highly rewarding, as the execution capability is top-tier. We are always striving to make the company better without compromising integrity.

Cons

Moving large initiatives or projects through a matrixed organization like Verizon requires an exhausting amount of red tape - no matter how much they want to claim otherwise. Decisions that should take days can take weeks or months due to the endless layers of alignment and stakeholder sign-offs required. This is further complicated as the company undergoes regular structural shifts, reorgs, and "strategy pivots". As a leader, a significant portion of your energy will be spent managing team fatigue and keeping folks steady through constant organizational "evolutions."

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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