I love my job - CSSC Verizon Employee Review

5.0
Jul 31, 2018
Recommend
CEO approval
Business Outlook

Pros

Great pay and union benefits, management is very involved and motivated to work with you to always be improving. Very affordable healthcare, great work culture with ongoing contests and monthly bonuses

Cons

Seniority is the key to a good work schedule. Be prepared to work till office close which may vary depending on the goals of the company, forced over time, weekend and late hours are pretty standard since it is a call center environment.

Explore other reviews about Verizon

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Good pay rate

Cons

Constant changes Many recent layoffs

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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