1.0
Jan 3, 2013
Current employee, more than 5 years
Recommend
CEO approval
Business Outlook
Pros
Great Pay and Benefits as well as discounted cell phone plans.
Cons
Long retail hours, ruthless upper management who only care about results and themselves. Growth growth growth is all that matters along with some other silly kpi's like accessory take rate per handset etc... Company wants results so that people up top can move up and pretend like they did something. Store managers forced to falsify numbers to meet their unrealistic quotas. Poor customer experience due to the fact that store reps are so tired of getting beat up on their numbers.