Management - Assistant Store Manager Verizon Employee Review

1.0
Jan 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Great Pay and Benefits as well as discounted cell phone plans.

Cons

Long retail hours, ruthless upper management who only care about results and themselves. Growth growth growth is all that matters along with some other silly kpi's like accessory take rate per handset etc... Company wants results so that people up top can move up and pretend like they did something. Store managers forced to falsify numbers to meet their unrealistic quotas. Poor customer experience due to the fact that store reps are so tired of getting beat up on their numbers.

Explore other reviews about Verizon

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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