Interesting work with great amenities but deep pockets of toxicity - Applications Support Engineer Verizon Employee Review

2.0
Oct 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Interesting work somewhere near the cutting edge of streaming services sales & delivery. Quite a few very smart people. Company posture seems committed to diversity and gender equality. Average salaries. Good supplemental amenities like free, hot catered meals and subsidized gym membership. They leverage all of parent company Verizon's benefits plans and perks. They occupy some very nice (rented) facilities.

Cons

Knowledge hording by long-timers to protect their jobs. In support at least, training is a bad joke, consisting mostly of "go read the wiki." No checks and balances on toxic employee behavior. Management turns a blind eye to bullying and friction. Middle management is particularly apathetic to employee issues and problems. Mine even refuses to even make eye contact with his direct reports. There is no issue arbitration resource. There in NO teamwork. Just a loose collection of lone wolf resources. This is not a good way to run a department. Company actions not consistent with company messaging about fairness and "employee well being."

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5.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, good work environment

Cons

Retail hours, weekends, and holidays

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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