Great Opportunity & Benefits but Lousy Culture - Senior Account Executive Verizon Employee Review

4.0
Feb 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Professional environment Verizon Business Product Portfolio is massive Solutions focus to high end enterprise customers Sales Engineers are real professionals Solution consultants as over-lay are a valuable sales support Sales Management Team is solid, real professional Good base pay, excellent commission plan Fantastic Benefits ( even on the non-Union Side of the company) 401k is the best !

Cons

Lousy Culture--long term employees are miserable Unrealistic Quotas Poor implementation of solutions Installation in-region by Union = Nightmare! could be done in half the time, but labor agreement is a hinderance Service management is a mess--due to outsourcing to Phillipines. Billing is a mess--resoltion also outsourced to Phillipines No commitment by management to fix customer problems--just want new revenue Poor Integration of Teremark New Sr. leadership (as of 2012) is too transactional focused. Former model was solution focused. Poor compensation for Professional Services ( Terremark services) On going layoffs are a standard way of running the business. Who gets chosen is as much a mystery as who doesn't.

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5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The sheer volume of data, infrastructure, and budget allows you to build and run initiatives that you simply cannot replicate at smaller companies. While being here, we have had to solve complex, high-impact problems with strong results, the resources are absolutely here. The frontline teams and mid-level leaders (at least mine) are deeply knowledgeable technical experts who genuinely care about protecting and enabling the business. Leading people of this caliber makes cascading a vision highly rewarding, as the execution capability is top-tier. We are always striving to make the company better without compromising integrity.

Cons

Moving large initiatives or projects through a matrixed organization like Verizon requires an exhausting amount of red tape - no matter how much they want to claim otherwise. Decisions that should take days can take weeks or months due to the endless layers of alignment and stakeholder sign-offs required. This is further complicated as the company undergoes regular structural shifts, reorgs, and "strategy pivots". As a leader, a significant portion of your energy will be spent managing team fatigue and keeping folks steady through constant organizational "evolutions."

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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