Retail Sales Representative - Retail Sales Representative Verizon Employee Review

4.0
Jul 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Very good Pay and Benefits. 50% off cell phone bill. For the most part, worked with great people.

Cons

Was Laid Off despite being such a large and stable company. Upper management has a lot of politics, not very professional upper management. very demanding sales process, want you to offer 20 things to each customer. troubleshooting big part of job, but barely any training on it. it's retail, so you do work holidays and weekends.

Explore other reviews about Verizon

5.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, good work environment

Cons

Retail hours, weekends, and holidays

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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