Verizon has lost its way. The culture is not positive. - Senior Program Manager Verizon Employee Review

1.0
Oct 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Most front line folks are great and some of the Sr Managers.

Cons

Management, especially senior management (Directors and above), is for the most part inept and incompetent. They all seem to be "Yes" men and women and question any divergence from their way. I had one VP complain when I told the customer the truth. He wanted me to lie or at least whitewash a technical problem to a customer he invited me to as a technical SME. Sorry but I won't jeopardize my integrity. You would expect the same from a West Point Grad but I guess not. Management gives you unrealistic goals and they have no consequences in missing their targets. It is a constant uphill battle all year long with 1 or 2 readjustments to the goals but they are never realistic and the team never gets a win. I have seen the company slowly move into this destructive culture over the last 8 years. They keep getting rid of people and expect everyone to do more. They are trying to reallocate the cost bases for front line workers by hiring younger employees and getting rid of the higher paid employees. Also, they expect 40 hour contract employees to work over 40 hours and not put it on their time sheet. The 40 hour contract position is all a wink and a nudge. They will load you up and if you question it then they won't bring you on full time or let you go.

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Verizon Response
6y
Thank you for your review. At Verizon, we keep our commitments to each other and our customers, and we go to great lengths in order to promote a culture of respect and trust. We appreciate you taking the time to share your feedback with us and bring these issues to our attention.

Explore other reviews about Verizon

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The sheer volume of data, infrastructure, and budget allows you to build and run initiatives that you simply cannot replicate at smaller companies. While being here, we have had to solve complex, high-impact problems with strong results, the resources are absolutely here. The frontline teams and mid-level leaders (at least mine) are deeply knowledgeable technical experts who genuinely care about protecting and enabling the business. Leading people of this caliber makes cascading a vision highly rewarding, as the execution capability is top-tier. We are always striving to make the company better without compromising integrity.

Cons

Moving large initiatives or projects through a matrixed organization like Verizon requires an exhausting amount of red tape - no matter how much they want to claim otherwise. Decisions that should take days can take weeks or months due to the endless layers of alignment and stakeholder sign-offs required. This is further complicated as the company undergoes regular structural shifts, reorgs, and "strategy pivots". As a leader, a significant portion of your energy will be spent managing team fatigue and keeping folks steady through constant organizational "evolutions."

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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