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      Verizon

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      Frustrating Dead End Job with decent pay - Retail Sales Consultant Verizon Employee Review

      3.0
      Sep 28, 2013
      Retail sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, excellent benefits, health dental and vision covered fully (for now) 401k matching, commission sales allows for very large checks a few times a year, Union strong. Excellent product...FIOS

      Cons

      EXTREMELY difficult to move around within the company and almost zero room for advancement...unless you are mgmt. Mgmt constantly moving from dept to dept, no cohesion and almost no cooperation between departments. Every job in every dept is sales oriented, customer issues seldom resolved, and customers very combative as result.

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      4.0
      Jan 26, 2015
      Associate director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

      Cons

      Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

      531
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