More work for less or equal pay - Retail Sales Consultant Verizon Employee Review

3.0
Dec 5, 2013
Recommend
CEO approval
Business Outlook

Pros

The health benefits and on the job training are best in the industry. They company is always trying to come up with new products and ways to make things better for the customer. Discounts on your monthly service and vacation time. The people I worked with were great less upper management.

Cons

It can become a game of who knows who when it comes to promotions. The company went from having sales, customer service, and technicians to just sales in my region. By the end I was essentially performing three positions for the same rate as if I was only doing only sales. Quota could be hit or miss for the most part and if you didn't hit the key metrics you were sure to hear about it and have someone micromanage you for the next month.

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4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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