Micromanaging to its fullest - Retail Store Manager Verizon Employee Review

2.0
Jul 21, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are nice, however, commission began to shrink almost by half in the last 2 years.

Cons

Micromanaging is unbelievable. Poor District Manager, inconsistency with how to run a process in a store, District Manager doesn't know how to give clear instruction or cannot actually show a team how to actually run a process and when process doesn't work the store management team is being blamed for something that not even our District manager can effectively do. Work life Balance is non existent, but they preach about it as if it were a priority for the company. Vacation is almost frowned upon Lost focus on the customer which leads to unhappy or irate customers which creates stress

Explore other reviews about Verizon

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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