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Verizon

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Verizon reviews

My experience here at Verizon has been very painful and stressful and if could do it all over again, I would have never - Fiber Customer Support Analyst Verizon Employee Review

1.0
Mar 8, 2015
Fiber customer support analyst
Recommend
CEO approval
Business Outlook

Pros

Money. They throw money at you in salary (which is not deserved for the job we do). Plenty of overtime to make even more money. i cleared an extra $10000 last year in OT alone. Other incentives to earn cash and prizes.

Cons

Everything else. Work/life balance is non existent. If you like weekends, nights or any free time to spend with friends, family or loved ones, DO NOT WORK HERE. They force overtime and you have no choice. They change your schedule around every month. You can't make any plans because things change on a daily basis. If you are young, don't have a social life and want to make stacks and stacks of cash while sacrificing every ounce of free time that you have, then you should work here.They rob you of your time, talents and SOUL. They use the color red in their logo because this place is HELL.

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4.0
Jan 26, 2015
Associate director
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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