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      Verizon

      Engaged Employer

      Verizon reviews

      Short sited "Management" - Anonymous employee Verizon Employee Review

      1.0
      Aug 13, 2010
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most relationships with co-workers and customers were healthy. Good work/life balance. Pretty good pay compared to market.

      Cons

      Sr Management only cares about the stock price. After outsourcing Customer Service to another country several years ago (when it was MCI) and laying off HUNDREDS of US employees the Call Center on foreign soil failed miserably and the jobs were brought back to the US. Now tens of thousands of other jobs are about to be outsourced to an overseas company. The lay-offs alone will cost hundreds of millions of dollars. This effort will undoubtedly fail as well or at least the productivity will suffer (if not languish).

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      5.0
      May 22, 2026
      Sr director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Verizon is a fast paced, AI-driven and network-centric environment

      Cons

      There are many silos of responsibility given how large this company is.

      4.0
      Jan 26, 2015
      Associate director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

      Cons

      Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

      531
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