How Honest Are You? - Sales Representative Verizon Employee Review

2.0
Sep 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits are excellent...definitely top in the corporate world. Room for promotion if you play your cards right. Co-worker are awesome. Fast-paced so very rare to get bored.

Cons

Hours are horrible. You can expect to work Christmas Eve and the day after Christmas. Hopefully your relatives aren't out of town. Target quotas are outrageous. Managements likes whoever sells the most...and looks the other way when those reps outright lie to customers. Later you are left to assist the customers who come in screaming in anger when they finally notice the charges. Everything is about "selling, selling, selling" and there is no help for the customer. Customer service (aka: the call centers) and reps are becoming each other's worst enemies.

Explore other reviews about Verizon

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and great benefits

Cons

no cons i loved my job

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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