Get what you can then move on - Fiber Customer Support Analyst Verizon Employee Review

3.0
Jun 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Good place to work, Pay is good. 8000 per year tuition assistance. learn a lot of new things, lots of brilliant people there to learn from . Take advantage of the tuition assistance and all the freebies then roll out.

Cons

Management has little to no technical knowledge. If management likes you then you are likely to move up. Little room to move within the company. Processes are difficult and the right hand has no idea what the left hand is doing.

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4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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