1.0
Jun 6, 2015
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
Verizon provides a competitive salary and a good benefits package. They have some good employee benefits such as the reimbursement for college courses and 401 K match.
Cons
The company has deployed systems that do not work and has off shored so many support jobs that customer facing employees spend all of their time trying to get orders fixed and billing correctly. The process is totally broken and the most basic of functions takes weeks to get done. Mid-level Management is focused on keeping their jobs and provides no support to their front line workers. It is the perfect storm of bad management practices, terrible tools and the residual effects of deep job cuts.