Verizon - Get your act together - Anonymous employee Verizon Employee Review

1.0
Jun 6, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Verizon provides a competitive salary and a good benefits package. They have some good employee benefits such as the reimbursement for college courses and 401 K match.

Cons

The company has deployed systems that do not work and has off shored so many support jobs that customer facing employees spend all of their time trying to get orders fixed and billing correctly. The process is totally broken and the most basic of functions takes weeks to get done. Mid-level Management is focused on keeping their jobs and provides no support to their front line workers. It is the perfect storm of bad management practices, terrible tools and the residual effects of deep job cuts.

Explore other reviews about Verizon

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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