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      Verizon

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      Verizon reviews

      You better find someone in management to play nice with if you want to get anywhere. - Sales Customer Service Verizon Employee Review

      3.0
      Oct 28, 2010
      Sales customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was great to always be able to meet and help people. You got to form bonds with customers, take ownership of them in a way. I guess more like the customer took ownership of you, brought you all their business and referred people to you.

      Cons

      Typical office politics...which only got worse after the Alltel merger. The monthly review and annual review are almost completely unrelated; there needs to be consistency. The key points of the reviews also sometimes are in conflict with the corporate buzz line of the month/year, which sometimes caused a moral dilemma between doing what is right by the customer and doing what will keep you employed.

      Explore other reviews about Verizon

      5.0
      Jun 16, 2026
      Solutions specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and great benefits

      Cons

      no cons i loved my job

      4.0
      Jan 26, 2015
      Associate director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

      Cons

      Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

      531
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