Directory Assistance Operator - Directory Assistance Operator Verizon Employee Review

4.0
Jul 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, great pay & benefits, friendly coworkers, supervisors were great people, incentive pay to meet quarterly objectives, fun movie-time for perfect attendance every quarter, luncheon for Operators of the Year who met all their objectives, including perfect attendance. Open nearly everyday, so worked weekends. Extra pay on Sunday & Holidays. Actual work was tedious but bearable.

Cons

JOB NO LONGER IN CALIFORNIA; closed last 3 offices

Explore other reviews about Verizon

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Good pay rate

Cons

Constant changes Many recent layoffs

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
See reviews by: Helpful|Rating|Date|All