wonderfull work expirience and the pay was great. - Anonymous employee Verizon Employee Review

5.0
Dec 23, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great work exprience easy job to preform co workers are very helpfull and also great team work. no cash handling is involved.

Cons

irate customers come in alot because there are no billing centers and customer come in with many billing issues which at verizon you have no control over

Explore other reviews about Verizon

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very fun environment VZW invested in their employees

Cons

Hours, schedule, pushy sales, constantly changes store managers

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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