You'll stay busy and deal with a variety of personalities and moods & make a good amount of money if you're good at it! - Retail Sales Representative Verizon Employee Review

5.0
Jan 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Compensation is excellent - commission structure is complex and challenging, but if you focus on where you make the most money (which coincides with making the company money) you can make between 50,000-80,000 a year since it's not capped. Benefits are fantastic - incredibly inexpensive health insurance for individuals and families, and when I was there they matched up to 6% of every paycheck for 401k, which adds up fast; paid vacation and sick days -- and there is no probationary period The majority of the managers I had were excellent - they let you be accountable for your own success and generally don't nag when you're not meeting your quotas

Cons

Hours are swing shifts, between 6-3, 7-4, 8-5, 9-6, 10-7, 11-8, 12-9... it can be frustrating to attempt having a life outside of work because of the variety of shifts you have each week. Coworkers tend to get frustrated when they are not meeting numbers and oftentimes end up blaming another rep's success on 'cherry-picking' customers or making excuses for the quality of customer that comes in the door - you have to be prepared to deal with a lot of moodiness between managers and sales reps and sales reps vs. sales reps.

Explore other reviews about Verizon

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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