Attractive on the face, but greed deception are the only motivators. - Retail Sales Representative Verizon Employee Review

1.0
Feb 9, 2011
Recommend
CEO approval
Business Outlook

Pros

The company pays very well for the job you do. Benefits are good and they are big on training. They offer great services and products to customers.

Cons

The work-life balance is awful. Don't work here if you are in school. They will promise to schedule you around school and then not even consider it when making schedules. Every time schedules were posted I had to talk to the manager about changing it and about 50 percent of the time it would not be changed without threatening to call HR. On the surface they want you to offer the best options for customers, but the only people able to meet performance goals lie and cheat their customers. The management knows this and does nothing to prevent or punish this. They are only interested in numbers and bonuses.

Explore other reviews about Verizon

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The sheer volume of data, infrastructure, and budget allows you to build and run initiatives that you simply cannot replicate at smaller companies. While being here, we have had to solve complex, high-impact problems with strong results, the resources are absolutely here. The frontline teams and mid-level leaders (at least mine) are deeply knowledgeable technical experts who genuinely care about protecting and enabling the business. Leading people of this caliber makes cascading a vision highly rewarding, as the execution capability is top-tier. We are always striving to make the company better without compromising integrity.

Cons

Moving large initiatives or projects through a matrixed organization like Verizon requires an exhausting amount of red tape - no matter how much they want to claim otherwise. Decisions that should take days can take weeks or months due to the endless layers of alignment and stakeholder sign-offs required. This is further complicated as the company undergoes regular structural shifts, reorgs, and "strategy pivots". As a leader, a significant portion of your energy will be spent managing team fatigue and keeping folks steady through constant organizational "evolutions."

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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