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      Quotas, Quotas, Quotas - Retail Sales Consultant Verizon Employee Review

      2.0
      Jul 17, 2024
      Retail sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of training, uniforms were pretty cool.

      Cons

      Managers expect you to eat, live and breathe Verizon - they even started introducing the ability for employees to use their PERSONAL social media to drive sales to the store. Horrible HR experience. Was fired for having a legitimate serious medical issue; they refused to work with me or give me a leave of absence. Managers reprimanding you for not getting grandma to add a tablet she doesn't need to her account. The sales materials preached to find the "need" for the customer based on their lifestyle but failed to take into account that purchases don't always happen just because someone fits a certain lifestyle.

      avatar
      Verizon Response
      1y
      We sincerely hope you are doing better on your journey to greater health, and we appreciate you taking the time to share your feedback. Acting with integrity and ensuring that our employees are provided with a positive work environment is extremely important to us. We encourage you to use our confidential global compliance hotline, verizonethics.com, to report your concerns and provide additional information to allow us to follow up appropriately. The compliance hotline is available 24/7 to V Teamers who want to ask questions, seek guidance and report concerns about ethics, compliance, or our Code of Conduct.

      Explore other reviews about Verizon

      4.0
      Jan 26, 2015
      Associate director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

      Cons

      Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

      531
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