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      Verizon

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      Verizon reviews

      Company has changed a lot. - Customer Care Verizon Employee Review

      3.0
      Dec 20, 2015
      Customer care
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits that start on day 1, tuition assistance that is paid upfront and doesn't cone with a time commitment to stay with the company. Possibility of company paid relocation and excellent training.

      Cons

      I worked I. A customer care call center. Senior management doesn't care about middle management like Supervisors. Supervisors didn't have this own desk and aren't allowed to park in the parking lot, they have to park on the street. Lots of metrics that change all the time. And more and more pressure to reach all the goals or get wrote up.

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      4.0
      Jan 26, 2015
      Associate director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

      Cons

      Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

      531
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