4.0
Jan 3, 2016
Former employee
Newport News, VA
Recommend
CEO approval
Business Outlook
Pros
The main reason to work for Verizon is the pay. It is the highest paying customer service position I know of and I've been in customer service for over 20 years. Reps make over $30 an hour and get paid weekly. Not to mention the bonuses.
Cons
No work life balance. They pay well and they know it so they don't treat their employees well. High demand to meet quotas that are constantly changing.