Pros
Good benefits package that starts on day 1 of employment. Employee discount for services. Employee Assistance Program (EAP) for many situations such as, Tuition Reimbursement, Counseling Services, etc...
Cons
Little to no raises over the past 2 years for all employees. Higher than reasonable quota expectations. Regular additions to expected duties with no additional compensation, (More work, no additional pay!) Increasing Micro-Management across the board. Regularly laying off US positions and sending them to other countries where the new employees hav little to no training, resources, or ability to properly take care of Verizon customers, which in-turn throws more back on the US employees that have to fix the mistakes and inadequacy's of the 3rd party replacements for the layoffs... An overall general disconnection of Upper Management and its expectations of employees as well as from real world.