Abusive culture and zero compassion - Specialist Verizon Employee Review

1.0
Jan 2, 2025
Recommend
CEO approval
Business Outlook

Pros

If you like making minimum wage to be cussed at by customers and your managers allow it, then you’re in for a treat

Cons

- Management treats you like you don’t matter - Customers abuse your verbally and threaten you with bodily harm and your managers welcome that behavior - they will deny your vacation requests months in advance - they change commission structure when you start to make good advances to impossible to reach quotas - you make minimum wage and are worked to death

Explore other reviews about Verizon

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Highly collaborative environment, opportunity to do impactful work.

Cons

Unless you're a permanent employee, you're likely to get laid off for more economical reasons.

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
See reviews by: Helpful|Rating|Date|All