4.0
Jan 9, 2011
Former employee
Scottsdale, AZ
Recommend
CEO approval
Business Outlook
Pros
Centrally located in newer building on transit routes. Vending machines available. Breakroom with refrigerators, microwave and large sink. Adequate restrooms. Overtime is offered when available.
Cons
Parking can be an issue. Air conditioning is zonal. Work force management implemented in April 2010. Philosphy of customer service is based on average handle time not results. Empoyee cliques can be oppressive.