The Best Place to Work - Customer Service Representative Verra Mobility Employee Review

5.0
Oct 7, 2015
Recommend
CEO approval
Business Outlook

Pros

I have worked in Highway Toll Administrations customer service department for 2 years now and it's honestly a very wonderful job. I learned a huge amount about customer service while working in this department. There is always someone there to help you if you need assistance with a customer. They have coaching sessions that teach you how to better interact with your customers over the phone. My overall experience working here has been nothing but amazing.

Cons

I don't have any cons about this company. It's a very small company that will continue to grow into something extraordinary.

Explore other reviews about Verra Mobility

5.0
Apr 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has a strong, collaborative culture where people are genuinely invested in doing high-quality work and supporting each other. There's a lot of exposure to interesting, complex projects, and you're trusted to own your work and make an impact. For anyone who wants to grow professionally, there's real opportunity here. High performers are recognized, and you're given the space to step up and expand your scope.

Cons

Work can be complex and fast paced but a great environment for people who enjoy challenging problems and making meaningful changes.

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The only Pro is that it was remote. Also no on-call

Cons

Kinda stressful despite low pay. Can have have periods where you are expected to work a lot of unpaid OT

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