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Versant Health

Part of MetLife

Is this your company?

It’s All Fun & Games Until… - Member Service Representative Versant Health Employee Review

2.0
Nov 29, 2023
Recommend
CEO approval
Business Outlook

Pros

You get about 6 months into it. Yes the pay & benefits are good. The work isn’t rocket science. Yet, there’s something missing. Happiness? Sanity? A Personal Life?

Cons

They Never want to let you change your schedule and are completely inflexible. The managers talk down to you as if you were 5. It’s a complete reenactment of “Office Space” when Peter forgot the cover sheets on his TPS reports. Saying “I’m sorry I made an error” just doesn’t cut it for some reason, 4 different people need to tell you about it. Then once they’ve identified that weakness, they use it to take you down.

Explore other reviews about Versant Health

5.0
Jun 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is good and

Cons

I have been not long enough

1.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

at 1st - WFH ater COVID was a great thing. Mgmt was pretty good. understanding, willing to work with me, esp when I was going thru my illness. welcomed me back.

Cons

at last - thank goodness for FMLA and PFL. only way I would've been able to retain employment. i will admit, made some tactical errors toward the end. STARS - an absolute travesty. Setting high unachievable marks for phone calls which took a LOT longer than 3-5 minutes. know- it-all employees who tried to be my boss, as if i didnt have more ppl to report to. CARE team? dont make me laugh. Sr. Mgmt "cared" about hitting numbers to collect performance bonuses. I wont respect or obey someone who’s directing me from an office on the west coast. do your research. you - yes YOU - are worthy of so much more. DONT take a job out of desperation. Especially not this one. If you do... find another one. FAST.

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