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Versant Health

Part of MetLife

Is this your company?

Please apply anywhere else. - Customer Service Representative Versant Health Employee Review

1.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Vision benefits, choosing your own schedule every quarter.

Cons

Pay too low for company expectations, being micromanaged on a daily basis, company listens to you even when you are not actively on a call, if you do not meet their 96% metrics for the month every month they will terminate employment without actively trying to help you improve.

Explore other reviews about Versant Health

5.0
Jun 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is good and

Cons

I have been not long enough

1.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

at 1st - WFH ater COVID was a great thing. Mgmt was pretty good. understanding, willing to work with me, esp when I was going thru my illness. welcomed me back.

Cons

at last - thank goodness for FMLA and PFL. only way I would've been able to retain employment. i will admit, made some tactical errors toward the end. STARS - an absolute travesty. Setting high unachievable marks for phone calls which took a LOT longer than 3-5 minutes. know- it-all employees who tried to be my boss, as if i didnt have more ppl to report to. CARE team? dont make me laugh. Sr. Mgmt "cared" about hitting numbers to collect performance bonuses. I wont respect or obey someone who’s directing me from an office on the west coast. do your research. you - yes YOU - are worthy of so much more. DONT take a job out of desperation. Especially not this one. If you do... find another one. FAST.

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