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Veterans United Home Loans

Engaged Employer

DO NOT WORK HERE - Loan Coordinator Veterans United Home Loans Employee Review

1.0
Apr 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Free soda (must enter at least 5 words but that is the only positive)

Cons

Most toxic horrible work environment ever. The culture they like to praise so much is only for a select few. Favorites are a big deal. If you aren’t a family member or best friend of someone in management you will be forced out if they have a friend or family member wanting a job there. You will meet your job requirements then they will come up with higher closing number. You meet those after working 60 hours a week. Then they up your numbers again and it’s IMPOSSIBLE to meet those numbers so you are let go. They will ask about your home life because they “care” and then use that information against you at work. Don’t expect to be able to take time off of work. I was admitted to the ICU and on a breathing machine and my supervisor is calling to ask when I was coming back in on a daily basis. When I finally got back to work (the day after I was discharged) I found I no longer had a way to earn money in my position as all of my LOs were reassigned. You complain to HR and they ignore you. All of the responses VU has given on here to poor reviews were they say they didn’t know something was going on or it seems to be an isolated incident and not indicative of the normal culture is a lie.

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Veterans United Home Loans Response
2y
We are sorry to hear that you had such a negative experience during the time you worked here that you couldn’t find any pros to list. We strive to always keep the employees’ best interests in mind, even when an employee is experiencing something in their personal life that keeps them from work. It sounds like your experience that brought you to Glassdoor to write this must have been really hard for you and it’s disappointing for us to hear that you did not experience the love and care during your time at VU that most employees experience. It's never our intention for someone to leave VU with a negative experience, but we wish you the best of luck in your next career.

Explore other reviews about Veterans United Home Loans

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful company that truly cares about it's employees

Cons

The company is amazing. No cons.

5.0
Jul 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paid time off is given on day one and goes up again at 1 and 5 years. Lots of personal growth opportunities and events for the whole family. Flexible schedule in some departments. Free coffee, tea, drinks, and snacks. Caring environment, where everyone is treated fairly. Very loose dress code, no need to dress up every day!

Cons

Some non production positions should be paid more. Health benefits are ok but I've had better at other companies. Some positions can be very stressful.

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Veterans United Home Loans Response
1w
Thank you for taking the time to share your experience; we're grateful to have you on the team for over five years! We’re glad to hear you’ve found value in benefits like PTO, opportunities for personal growth, flexibility, and an environment where you felt treated fairly and supported. We appreciate you also sharing a few areas where you see room for improvement, and feedback like yours helps us continue evaluating how we can better support our employees. Thanks again for your thoughtful perspective, and we wish you continued success at VU!
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