Awful culture - Anonymous employee Vetsource Employee Review

1.0
Feb 12, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Full of dog lovers and many, many people that work there are very nice.

Cons

No long-term vision for the company or individual departments. I've worked in a number of notoriously tough industries and have never been spoken down to or dismissed the way I was by people at Vetsource. If you're considering working here, just move on. There's a chance your manager would be one of the good ones, but it's not worth the gamble. Senior leadership is not held to any meaningful standards for performance, leadership, or expertise.

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Vetsource Response
4y
We appreciate you taking the time to share your feedback, and imagine it wasn't easy given the experience you have shared. At Vetsource, we take pride in everyone taking accountability for our core values, such as, "Do the right thing and treat others the way they want to be treated." Thank you for your transparency and feedback.

Explore other reviews about Vetsource

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance Management support

Cons

None, it was a great place to work

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Vetsource Response
5mo
Thank you for taking the time to provide your experience working at Vetsource! We are grateful that you highlighted our work-life balance and management support.
5.0
Sep 26, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Vetsource has been around for ~20 years and has a proven record of steady growth. Leadership is thoughtful and intentional about the business directives to ensure that business projections and resourcing are realistic. After working in startup environments for many years, I've come to really appreciate this type of stable environment. Our C-suite are all extremely approachable and down-to-earth. I feel they really try to cultivate an environment where amiable and collaborative personalities can shine. Teams definitely don't feel lean, but the company also does not extraneously overstaff, so you will inherently have busier peak periods of work which are manageable. Lot's of employees here who have been around for 5/10/15+ years, shows me it's a good place to stay in my career. Fully remote environment while still emphasizing collaboration. Business is positioned to do well with lot's of strategic initiatives in play. Although we may not be as large as other competitors, our smaller company size and culture give us an advantage when it comes to connecting within the market.

Cons

Company recently became majority-owned by Mars in the recent years which has come with painpoints. I believe these are all surmountable and will diminish with time, but they can place strain on processes and add to workloads. Company hasn't adjusted well from being Portland, OR based to remote based in the sense that there is no standard working time in the org. Can put a strain on connecting with different teams and expectations across different teams on working hours.

1
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Vetsource Response
8mo
Thank you for taking the time to provide your experience working at Vetsource! We appreciate your feedback and are thankful you highlighted our culture, strategic outlook, and relationship with Mars.
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