Toxic Work Environment - Look somewhere else - Sales Operations Vetsource Employee Review

1.0
Apr 24, 2022
Recommend
CEO approval
Business Outlook

Pros

- Beautiful office, that is now obsolete - Good non-management employees - Great product

Cons

Where to begin… - MASSIVELY underpaid and overworked employees. The business could be categorized as a tech company or pharmaceutical company, but they instead identify as a “distribution company” which justifies them paying their people a fraction of what the market calls for - Poor, oblivious upper management - No work/life balance in several departments - Benefits are pricey and are so-so - Outdated PTO policy, earning only 6 hours per check - Constructive feedback on employee needs is not taken into consideration - Promoting people based on tenure, not on skills. Just because you’ve worked at the company for years doesn’t mean you should be managing others - Hour long, weekly 1:1 meetings, whether they’re needed or not. Not an effective use of time. Always felt more like a test of “what have you done?” or “what are you working on?” to justify your existence - Entire sales organization was broken. Unethical, immoral practices were not only accepted, they were rewarded - Senior Leadership has no idea what is going on with their front line managers and front line reps - Lack of diversity in upper management is shameful - Sales people are miserable, but no one in management seems to care. They are hemorrhaging good people

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Vetsource Response
4y
We appreciate you taking the time to share your feedback. We strive to live by our core values, it does not sound like you feel this was your experience and we are disappointed to hear that. While we are working diligently to improve the current processes and continue our mission, it’s critical that we have the right structures and processes in place to support career progression at all levels of the organization.

Explore other reviews about Vetsource

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance Management support

Cons

None, it was a great place to work

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Vetsource Response
5mo
Thank you for taking the time to provide your experience working at Vetsource! We are grateful that you highlighted our work-life balance and management support.
5.0
Sep 26, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Vetsource has been around for ~20 years and has a proven record of steady growth. Leadership is thoughtful and intentional about the business directives to ensure that business projections and resourcing are realistic. After working in startup environments for many years, I've come to really appreciate this type of stable environment. Our C-suite are all extremely approachable and down-to-earth. I feel they really try to cultivate an environment where amiable and collaborative personalities can shine. Teams definitely don't feel lean, but the company also does not extraneously overstaff, so you will inherently have busier peak periods of work which are manageable. Lot's of employees here who have been around for 5/10/15+ years, shows me it's a good place to stay in my career. Fully remote environment while still emphasizing collaboration. Business is positioned to do well with lot's of strategic initiatives in play. Although we may not be as large as other competitors, our smaller company size and culture give us an advantage when it comes to connecting within the market.

Cons

Company recently became majority-owned by Mars in the recent years which has come with painpoints. I believe these are all surmountable and will diminish with time, but they can place strain on processes and add to workloads. Company hasn't adjusted well from being Portland, OR based to remote based in the sense that there is no standard working time in the org. Can put a strain on connecting with different teams and expectations across different teams on working hours.

1
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Vetsource Response
8mo
Thank you for taking the time to provide your experience working at Vetsource! We appreciate your feedback and are thankful you highlighted our culture, strategic outlook, and relationship with Mars.
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