Blaming others happens a lot here. You had to constantly fend for yourself here. If a mistake is made, you are reprimanded even if you tried to solve the issue with all the limited information and access you have. The CRM we used was very outdated. Even if you document everything, you will still be blamed for things out of your control. Trying to schedule meetings with others in the same or different departments felt unwanted. People often cancel meetings on you when you should be able to depend on your colleagues for answers or guidance. Vague answers are given if you try to solve a problem which lead to problems persisting and time wasted. It made the actual meetings (if anyone even chose to attend or didn't cancel) a waste of time. I have seen several people fail at their jobs while others watched on the sidelines and ignored them for help. It was sad to see. We lost a lot of good people this way who cared. Upper management is not held accountable for any of their mistakes or for their lack of help to others. There was no accountability to upper management when many people failed and were terminated, or voluntarily chose to leave. There are huge backlogs of problems here. If you are expected to tackle something, expect your issue to be ignored unless you are from upper management. It does not matter if the issue is urgent or valued more than other projects, yours will be put at the bottom if you are not from upper management. Benefits were expensive compared to other companies. After monthly benefit deductions, I would suggest you consider your real hourly or salary offer prior to accepting a position here. You will be paying at least $200-300+ per month in benefits. Raises were minimal even if you performed well. We were told by our CEO how he understands the impact of costs, but then the company gave out very poor raises. They keep very quiet on how anyone is compensated here to protect their interests.
