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ViaPath Technologies

Engaged Employer

GOOD place to work, POOR scheduling management - Field Service Technician ViaPath Technologies Employee Review

3.0
Nov 24, 2020
Recommend
CEO approval
Business Outlook

Pros

OT, the ONLY place where OT is NOT a concern

Cons

Management! There is a LONG list of events that provide accurate perspective. I like this one because it is NOT MY experience, this is what the POC said to me. <a> This was a NEW customer. > "If I had any say about what company would service our sites, it wouldn't be yours" This was the FIRST time I met this person. He explained that he had called the company trying to find out when the machines would be installed..., NOBODY ever replied. Additionally the company CLAIMS 100% availability, I don't know if that claim is a "per site" OR "per machine" claim. I could provide AT LEAST a couple of pages detailing events that occurred during my employment. Due to the service "I" provided to sites, over 3 years ago, I am still in contact with PsOC of the multiple sites I serviced. They tell me there is a SIGNIFICANT drop in QOS.</a>

Explore other reviews about ViaPath Technologies

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, management, room for growth

Cons

Traveling a lot of the time

2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was fortunate to have great direct managers. Decent benefits with exceptions.

Cons

Health insurance through Aetna was the worst I've experienced. A very limited number of in-network providers, many of which have out-of-date information. Forced to use CVS for all prescriptions. Inconsistent reimbursement for the same services month to month. The company liquidated our vacation balances without compensation to shift to an "unlimited PTO" model. Within a few months, all requests over a limit had to be justified to your VP. High turnover with regular 4th quarter reduction in force events. Laid off the entire production and warehouse departments to move those functions to a different state. HR heavily polices these reviews, so this won't stay up long. Retaliation is also a concern.

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