Overworked and Underpaid - Anonymous employee ViaQuest Employee Review

1.0
Sep 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was promoted very quickly.

Cons

It was a nightmare working for this company. They pull you in with the great "company culture" they claim to have but yet you are constantly in fear of being the next to be terminated as you see all your co-workers being escorted out by HR. Unless you are "in" with the executive team you have no chance of surviving. I was overworked to the point where I was working 12hour days plus weekends just to keep my head above water. They do not give raises. At the quarterly "culture building" meetings it is mandatory to go out afterwards for drinks. The long days and mandatory events led to no work life balance. The turnover is unreal, I've never seen people turn over so fast at any company I have worked for. You do not receive any training in any position you're in and it was really sad to watch some clients being neglected because of the lack of training and communication. You are only a number to this company and if that's the type of environment you want to work in by all means I'm sure they have plenty of positions open for you.

Explore other reviews about ViaQuest

5.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Very caring staff. Work well together as a team. We have the best patients also.

Cons

None. An excellent place to work.

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ViaQuest Response
11mo
Thank you so much for your post and for your unwavering commitment and dedication to so many people in need...you are appreciated!
2.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy to get your foot in the door for almost any position. There were some really great coworkers who made it bearable

Cons

The culture is just terrible. Most people in the company are working significantly more than is healthy and are being underpaid/under appreciated. It’s almost impossible to get time off without feeling like you’re leaving extra work for coworkers and/or management is guilting you. Middle management passes down commands from higher ups without being willing to hear out their staff or advocate for them. There is a very clear disconnect between the DPSs, TBS Specialists, other field staff, and anyone working in management. Your manager makes or breaks your experience and upper management won’t reprimand or make changes when a bad manager chases staff away. High turnover makes it really difficult to feel connected to the community and it’s really easy to feel like your voice is not being heard. There are so many concerning stories about our clients that get passed around, and a lot of them get chalked up to “it’s the field”. I would never recommend anyone I know to work for this company or receive their services.

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