Does ViaQuest pay their employees well?

According to anonymously submitted Glassdoor reviews, ViaQuest employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at ViaQuest. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ViaQuest?

42% of ViaQuest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ViaQuest 2.9 out of 5 for work life balance, 2.8 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ViaQuest?

Direct Support Professional (DSP) (26) , Program Manager (13) , TBS Specialist (10) , Case Manager (7) , Registered Nurse (7) , Program Director (6) , DSP (5) , HR Coordinator (3) , Licensed Practical Nurse (LPN) (3) , Manager (3) , Medical Social Worker (3) , Nurse (3) , Operations Manager (3) , RN Case Manager (3) , Therapeutic Behavioral Specialist (3)

What are the pros of working at ViaQuest according to real employee reviews?

"Good pay if you traveled from home to home or facility to facility because you would get travel time between patients and mileage." ((in 13 reviews)); "Good people to work with" ((in 9 reviews)); "Usually flexible schedules" ((in 7 reviews)); "Staff genuinely cares about the patients we serve." ((in 5 reviews)); "Great Coworkers" ((in 4 reviews))

What are the cons of working at ViaQuest according to real employee reviews?

"Poor management and very unorganized" ((in 17 reviews)); "The long days and mandatory events led to no work life balance." ((in 10 reviews)); "Upper management and executive level management is an absolute disaster." ((in 9 reviews)); "Training is lacking in certain areas." ((in 8 reviews)); "Company promoted drinking and spent a lot of money on parties and did not give any raises.. Company does not want to pay overtime if you have a lot of patients to see everyday it did not feel like hospice work more like you were one of the facility's employees." ((in 8 reviews))

What are the top reviewed ViaQuest locations?

Dublin , Columbus , Cincinnati , Akron , Pittsburgh , Dayton , Cleveland , Youngstown , Indianapolis , Muncie , Independence , Mansfield , Middletown , Marysville , Newark , Reynoldsburg , Bowling Green , Ohio City , Monongahela , Somerset , Linton , West Lafayette , Twinsburg , Ashtabula , Cambridge , Chillicothe , Westerville , Vandalia , Mount Vernon , Perrysburg

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ViaQuest

ViaQuest reviews

No Support or Communication - Anonymous employee ViaQuest Employee Review

3.0

Nov 1, 2017

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Co-workers are very dedicated to the mission and the clients get the best care from the employees. The culture is is very friendly and staff is willing to help .

Cons

Unfortunately the employees do not get the support necessary to keep up at the expected pace demanded by the company. There is no appreciation for what employees do day in and day out for the company. Upper management believes they know what is going on but they are not engaged enough to be effective leaders and then they blame the teams for not achieving goals. Employees do not feel comfortable enough to let those in charge know how problematic the situation is. It is a very challenging company to work for with no support to obtain the vision which I believe in wholeheartedly. Training is not adequate. Takes too long to get through a proper orientation and then people are thrown out into the field unprepared. Salary is not competitive for the area.

ViaQuest Response

Thank you for taking time to post recommendations, I really appreciate it. I agree that upper management needs to be engaged and accessible so people feel comfortable bringing up issues or offering suggestions. I will hold forums to determine where we have issues like this. I will also look into the communication shortcomings to the satellite offices, that is the first time this issue has come up. We are currently working on our orientation process so I will definitely look into the time it takes to get through orientation. Thank you again for your suggestions

Explore other reviews about ViaQuest

5.0

Jul 16, 2025

Licensed practical nurse (lpn)

Recommend

CEO approval

Business Outlook

Pros

Very caring staff. Work well together as a team. We have the best patients also.

Cons

None. An excellent place to work.

ViaQuest Response

11mo

Thank you so much for your post and for your unwavering commitment and dedication to so many people in need...you are appreciated!

2.0

Jul 21, 2026

Operations director

Recommend

CEO approval

Business Outlook

Pros

The clients That's all I can think of

Cons

Feels like all of the different programs are pitted against each other Upper management shows great favoritism to certain centers making it difficult to effectively do your job. Toxic people in upper management positions Insurance for a family of 3 was $1000 a month.

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Jobs at ViaQuest

Residential Developmental Disabilities Operations Manager

DSP: Day Program Aide (Mon-Fri 1st shift)

Disabilities Day Program Manager

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