Direct Care - Anonymous employee ViaQuest Employee Review

1.0
Sep 22, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training was excellent. Downhill from there.

Cons

Very low pay, case managers don't care.

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ViaQuest Response
7y
We do recognize that pay is low. It is a statewide crisis what we can pay Direct Support Professionals based upon what we are reimbursed from the state of Ohio. The Columbus Dispatch did a four part series about our low reimbursement rates which translates into low wages and we are marching on Capital Hill this Thursday for better wages for our DSP's. We are doing everything we can to support our employees who do so much for people in need.

Explore other reviews about ViaQuest

5.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Very caring staff. Work well together as a team. We have the best patients also.

Cons

None. An excellent place to work.

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ViaQuest Response
11mo
Thank you so much for your post and for your unwavering commitment and dedication to so many people in need...you are appreciated!
2.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The clients That's all I can think of

Cons

Feels like all of the different programs are pitted against each other Upper management shows great favoritism to certain centers making it difficult to effectively do your job. Toxic people in upper management positions Insurance for a family of 3 was $1000 a month.

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