Does ViaQuest pay their employees well?

According to anonymously submitted Glassdoor reviews, ViaQuest employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at ViaQuest. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ViaQuest?

42% of ViaQuest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ViaQuest 2.9 out of 5 for work life balance, 2.8 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ViaQuest?

Direct Support Professional (DSP) (26) , Program Manager (13) , TBS Specialist (10) , Case Manager (7) , Registered Nurse (7) , Program Director (6) , DSP (5) , HR Coordinator (3) , Licensed Practical Nurse (LPN) (3) , Manager (3) , Medical Social Worker (3) , Nurse (3) , Operations Manager (3) , RN Case Manager (3) , Therapeutic Behavioral Specialist (3)

What are the pros of working at ViaQuest according to real employee reviews?

"Good pay if you traveled from home to home or facility to facility because you would get travel time between patients and mileage." ((in 12 reviews)); "Good people to work with" ((in 9 reviews)); "Usually flexible schedules" ((in 9 reviews)); "Staff genuinely cares about the patients we serve." ((in 6 reviews)); "Helpful staff, love the clients, flexible schedule" ((in 6 reviews))

What are the cons of working at ViaQuest according to real employee reviews?

"Poor management and very unorganized" ((in 17 reviews)); "The long days and mandatory events led to no work life balance." ((in 10 reviews)); "Upper management and executive level management is an absolute disaster." ((in 8 reviews)); "Company promoted drinking and spent a lot of money on parties and did not give any raises.. Company does not want to pay overtime if you have a lot of patients to see everyday it did not feel like hospice work more like you were one of the facility's employees." ((in 7 reviews)); "Training is lacking in certain areas." ((in 6 reviews))

What are the top reviewed ViaQuest locations?

Dublin , Columbus , Cincinnati , Akron , Pittsburgh , Dayton , Cleveland , Youngstown , Indianapolis , Muncie , Independence , Mansfield , Middletown , Marysville , Newark , Reynoldsburg , Bowling Green , Ohio City , Monongahela , Somerset , Linton , West Lafayette , Twinsburg , Ashtabula , Cambridge , Chillicothe , Westerville , Vandalia , Mount Vernon , Perrysburg

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ViaQuest

ViaQuest reviews

Needs improvement - Case Worker ViaQuest Employee Review

3.0

Nov 6, 2018

Case worker

Recommend

CEO approval

Business Outlook

Pros

flexible schedule, accrued vacation time, experience working with a diverse population.

Cons

very high director turnover, demands of the job don't allow a work/home life, employees are expected to work late at night in order to make job requirements, little to no support from senior level staff, senior level staff aren't involved in team meetings that address concerns, too many changes without proper training, bonus expectations are too high, high turnover causing caseloads to change greatly, overtime is not given, mileage is only given at .35 per mile, no yearly cost of living increase. no raises available.

ViaQuest Response

Thank you for your post, I really appreciate it. As I indicated in other posts, I would love to give annual raises and compensate better, but we are 100% funded by the government and they have not increased our rates in years. We are working hard to get reimbursement increased so we can adequately compensate our incredible employees. You bring up a lot of other issues that have not been brought up before so I will look into those issues immediately. Thank you again for your post.

Explore other reviews about ViaQuest

5.0

Jul 16, 2025

Licensed practical nurse (lpn)

Recommend

CEO approval

Business Outlook

Pros

Very caring staff. Work well together as a team. We have the best patients also.

Cons

None. An excellent place to work.

ViaQuest Response

11mo

Thank you so much for your post and for your unwavering commitment and dedication to so many people in need...you are appreciated!

2.0

Jul 21, 2026

Operations director

Recommend

CEO approval

Business Outlook

Pros

The clients That's all I can think of

Cons

Feels like all of the different programs are pitted against each other Upper management shows great favoritism to certain centers making it difficult to effectively do your job. Toxic people in upper management positions Insurance for a family of 3 was $1000 a month.

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Jobs at ViaQuest

Behavioral Health Case Manager

Behavioral Health Case Manager Full time or Part time

Behavioral Health Case Manager (Full-Time and Part-Time)

Behavioral Health Case Manager

Behavioral health Case Manager

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